Frequently Asked Questions
- Will every residential Nicor Gas customer be eligible for gas service with Ambit Energy?
- Why are some Nicor Gas customers unable to switch their gas service to another AGS?
- What does 'Customer Account Blocked' mean in Power Zone?
- What does 'Direct Vendor' mean in Power Zone?
- What does 'Inactive Account' mean in Power Zone?
- What does 'Invalid Nicor Gas Account Number' mean in Power Zone?
- Will a customer receive Travel Rewards Points for natural gas usage?
- Does Ambit Energy offer both basic and full gas service?
- If a customer has a question about their bill, should they contact Ambit Energy or Nicor Gas?
- When a customer's gas service switches to Ambit Energy, what will their first Nicor Gas bill with Ambit Energy gas service look like?
- Is there anything different about the third- party verification (TPV) call made to Illinois customers?
- Where can a customer view NICOR's monthly gas rate?
- Where can a customer find the rate they were charged for a particular month?
- Will I save money by switching to an alternative gas supplier?
- What kind of savings does the customer get for switching to Ambit Energy for gas service?
- What does 'Not First In' mean in Power Zone?
