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FAQS


Will every residential Nicor Gas customer be eligible for gas service with Ambit Energy?

Yes.

Why are some Nicor Gas customers unable to switch their gas service to another AGS?

If the customer voluntarily switches from an AGS to NICOR, they have 45 days to decide on another AGS or they have to stay with NICOR for 12 months. If the customer is dropped back to NICOR for non-payment by their AGS, the customer must remain with NICOR for 12 months.

What does 'Customer Account Blocked' mean in Power Zone?

This means your customer enrollment order was cancelled because that customer account is blocked from switching service. The customer needs to contact Nicor Gas to remove the block from the account, then contact Ambit Energy at 877-282-6248 to resubmit their enrollment.

What does 'Direct Vendor' mean in Power Zone?

This term does not apply to Illinois customers. It means the customer enrollment order was cancelled because that customer is using a 3rd party bill payment vendor, preventing the current service provider from allowing the service to switch. If the customer still wants Ambit Energy service, the customer needs to contact their energy provider and cancel the third-party bill payment vendor and contact Ambit Energy at 877-282-6248 to resubmit their enrollment.

What does 'Inactive Account' mean in Power Zone?

This term does not apply to Illinois customers. It means your customer enrollment order was cancelled because the customer has an inactive account. Ambit Energy will not be able to process the order until the account is active.

What does 'Invalid Nicor Gas Account Number' mean in Power Zone?

<p>This means your customer enrollment order was cancelled because Nicor Gas does not recognize the account number entered for enrollment. Contact your customer and re-verify the Nicor Gas account number.</p>

Will a customer receive Travel Rewards Points for natural gas usage?

Yes, a customer will receive 10 Travel Rewards Points for every therm used.

Does Ambit Energy offer both basic and full gas service?

Yes. (Full service means gas is used for heating the home or apartment. Basic gas servicemeans gas is used for kitchen appliances, gas fireplace, etc.)

If a customer has a question about their bill, should they contact Ambit Energy or Nicor Gas?

If the billing question is referencing anything other than Ambit Energy's rates or taxes, the customer should be directed to Nicor Gas customer service. The customer should be told to have their Nicor Gas account number available when calling Nicor Gas with inquiries.

When a customer's gas service switches to Ambit Energy, what will their first Nicor Gas bill with Ambit Energy gas service look like?

Since Ambit Energy will only be accepting "switch" customers, the first NICOR bill with Ambit Energy service will be a full billing cycle with Ambit Energy's supply charges/fees and NICOR's delivery charges. No stub billing is required.

Is there anything different about the third- party verification (TPV) call made to Illinois customers?

Yes, Ambit Energy has added two new questions when verifying a customer's order for service:

  1. Did you receive or have an opportunity to read Ambit Energy's Terms of Service Agreement document?
  2. By enrolling with Ambit Energy you will receive an annual savings of 1% over NICOR for the same 12-month usage period that you are a customer with Ambit Energy. Additionally, just for enrolling with Ambit Energy, you will receive a hotel travel certificate good for a 2-night/3-day stay at a variety of participating hotels for enrolling when you pay your first bill; not to mention the travel rewards points that you will accumulate based on your gas usage. Did your Consultant promise you any other incentives or guarantees for enrolling with Ambit Energy?

In order to be verified for service, the customer must answer "yes" to the first question, and "no" to the second.

Where can a customer view NICOR's monthly gas rate?

A customer can view NICOR's monthly gas rate on the NICOR corporate website at http://www.nicor.com/en_us/residential/gas_cost/price.htm.

Where can a customer find the rate they were charged for a particular month?

The rate charged for gas supply is on the customer's monthly bill under "Natural Gas Cost".

Is the Ambit Energy Business Genuine?

Ambit Energy, created in 2006, is a below-retain energy-providing company that is in three of the deregulated states in America. Though Ambit Energy sells electricity, it's not possible to reduce your monthly electricity bills by taking part in the company's opportunity. On the other hand, you can earn a nice residual income with this company because it's a multilevel company that provides MLM opportunities.

Because over 95 percent of people who start an MLM business cannot develop the business, the MLM industry does not have an attractive history. Businesses cannot be developed because warm contacts, who abhor being spammed, are sent business plans from consultants who are advised from their network marketing companies to do so.

Warm contacts feel harassed when someone tries to sell them a network marketing business plan. As a result, selling such plans to warm contacts is not encouraged.

Ambit Energy is most certainly not a scam and continues to pay their distributors per compensation plan. If that is not enough, Shell Oil, one of the most successful companies, is a partner of Ambit Energy.

You need to have very good marketing skills to be a successful distributor, though. It's impossible to benefit from this opportunity if you can't spread the word to everyone about your company and its fabulous products, regardless of the amazing compensation plan. Network marketing businesses often fail because many people don't have the necessary marketing skills.

To prevent your warm contacts from joining the business and then leaving, ask yourself if they have the time and energy to develop an MLM business before you give them the business plan. Determine whether or not your warm contacts will recruit new members to the business and ask yourself whether you should recruit family members and friends. In the end, though, don't rely too much on your warm contacts.

If you are relying on your warm contacts, stop. There's no reason to rely on them when you have the potentials of the Internet. Since millions upon millions of people use the Web each day, you should have no problem recruiting more people to your Ambit Energy distributorship.

Ambit Energy is not only legitimate, but it's a certified, legal company. To be successful, you need to know how to run your distributorship. Those that take advantage of the Internet are more successful than those who do not. Make large profits with Ambit Energy by utilizing the latest in information technology.
 

Do you have any tips?

Don't start what you aren't committed to finish.
And, once you are in the water, paddle like your life depends on it, because it does.

Bring good company with you.
There is nothing in the world more important that surrounding yourself with positive people who love you and support what you are trying to do. Good friends and good partners are invaluable.

When the wind is against you, don't fight it.
It won't last long and you'll only wear yourself out. Just keep your canoe pointed straight and stay positive.

Prepare for rain, even when there are no clouds.
Said another way, work hard when you feel like it so you won't have to when you don't.

Don't get so focused on finding somewhere to camp that you miss the scenery.
Enjoy the ride.

Rest if you need to, but rest moving forward.
Do less, but not nothing. Learn to develop a productive day off.

Maintain a long-term perspective.
Measure your progress in miles, not minutes.

You are so much stronger than you think you are.
Dig deeper.

The most important step in your success is not your first step, or your final step, but your next step.
Keep paddling.

The wind and the current will eventually turn back in your favor.
Never give up. Never quit.

Will I save money by switching to an alternative gas supplier?

According to the Citizen's Utility Board's* Gas Market Monitor, 9 out 10 Abmit Energy Customers save money over their current Natural Gas supplier!

http://www.citizensutilityboard.org/GasMarketMonitor.php

*Citizen's Utility Board is an independent nonprofit, nonpartisan group created to provide information and resources for the consumers and to fight for consumer's rights in Natural Gas and Electricity Utilities markets.

What kind of savings does the customer get for switching to Ambit Energy for gas service?

Ambit Energy offers the customer a 1% annual savings on gas service compared to Nicor Gas published rates, or a check will be sent for the difference at the end of 12 months of service.

What does 'Not First In' mean in Power Zone?

This means your customer enrollment order was cancelled because that customer is currently being enrolled with another AGS. NICOR’s code for this is “Already Signed.” However, this status will still appear in Power Zone as “Not First In.” You should contact the customer to confirm their intent to switch to Ambit Energy and then re-enroll the customer.